Frequently Asked Questions

 

 

 

Where is my product?

After the checkout process, you will receive an email that your payment has processed and it will include a link to your download. Alternatively, to access your flies, you can find them by viewing your Etsy profile and then click your purchases and reviews section. Please download your file which will contain easy step by step instructions!

When do I get my product?

Your files will be available to download once payment is confirmed.

Can I have a file size that is not listed?

I don’t offer custom sizes.

How can I print the artwork?

Here are several ways to print your picture
– Print it on your home or office printer
– Bring files to local print store
– Use online printing services

When do I get my product?

Your files will be available to download once payment is confirmed.

Can I return my product?

I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase